TravelSeats Rentals – Rental Terms & Vehicle Use Agreement

This page summarizes the key terms and conditions that apply when you rent a vehicle from TravelSeats Rentals. By confirming a reservation, signing the rental agreement, or taking possession of the vehicle, you agree to these terms in addition to any documents you sign at pickup.

Note: This web summary is for convenience only. The signed Vehicle Rental Agreement, reservation record, and insurance policy control if there is any discrepancy.

1. Vehicle Details

TravelSeats Rentals provides Ford Transit vans (or equivalent passenger models) configured for group transportation. For each rental, the specific vehicle details — including VIN, license plate, starting mileage, and condition photos — are documented in the Owner’s rental management system and/or reservation record at the time of pickup.:contentReference[oaicite:1]{index=1}

2. Rental Term & Authorized Use

Your rental period (start date/time and return date/time) is defined in the confirmed reservation and related records.:contentReference[oaicite:2]{index=2}

Authorized Use

The vehicle may be used only for personal, family, or recreational transportation. Examples include:

  • Family trips and vacations
  • Group road trips and day outings
  • Church, community, or team travel

Strictly Prohibited Use

The following uses are strictly prohibited. Any violation may void protections and make the renter fully responsible for all fines, regulatory penalties, damages, and costs associated with the rental:​:contentReference[oaicite:3]{index=3}

  • TLC operations or activities requiring Taxi & Limousine Commission licensing
  • Taxi, limousine, black car, livery, shuttle, or any other for-hire passenger transport
  • Use on rideshare platforms such as Uber, Lyft, Via, Revel, or similar services
  • Paid transfers or trips where passengers or businesses compensate the renter for transport
  • Transporting passengers or goods primarily for payment or commercial delivery
  • Any unlawful, negligent, or reckless operation of the vehicle

3. Fees, Deposits & Payments

Pricing is quoted at the time of reservation. In addition, the following standard fees and deposits apply to most rentals:​:contentReference[oaicite:4]{index=4}

  • Security Deposit: A refundable security deposit of $150 is collected prior to or at pickup.
  • Included Mileage: Standard rentals include 200 miles per day. Additional mileage charges may apply if you exceed this limit.
  • Optional Unlimited Mileage: When available, an optional unlimited mileage plan may be added for $65 per day for qualifying rentals.
  • Late Return Fee: A late fee of $40 per hour may be charged if the vehicle is returned after the agreed time.
  • Cleaning Fee: An additional $80 cleaning fee applies if the vehicle is returned with excessive dirt or interior mess.
  • Fuel Refill: If the vehicle is not returned with the agreed fuel level (typically full), a $60 refill charge may be applied.
  • Tolls & Violations: All tolls, parking tickets, traffic violations, and related administrative fees are the renter’s responsibility.

4. Insurance Coverage & Responsibilities

TravelSeats Rentals vehicles are insured under the MBA Van Rental Insurance Program, subject to the terms and conditions of that policy and applicable state law.:contentReference[oaicite:5]{index=5}

As part of this structure, the renter is responsible for the first $2,500 of any covered damage or accident involving the rental vehicle, whether caused by collision, comprehensive loss, or other events described in the policy.:contentReference[oaicite:6]{index=6}

Additional liability, physical damage, and other coverages may be provided by the MBA policy and/or optional coverage you select. Full details are available in the rental documentation and policy summaries provided to you.

5. Vehicle Condition, Damage & Mechanical Responsibility

The renter agrees to return the vehicle in substantially the same condition as at pickup, excluding normal wear and tear.:contentReference[oaicite:7]{index=7}

The renter is responsible for:

  • Any new body damage, interior damage, or broken/missing parts
  • Damage arising from misuse, abuse, neglect, or improper operation
  • Costs related to overloading the vehicle or ignoring warning lights
  • Promptly notifying TravelSeats Rentals of accidents, incidents, or mechanical issues

6. Violations, Tolls & Regulatory Fines

The renter is fully responsible for all fines, penalties, and related costs incurred during the rental period, including:​:contentReference[oaicite:8]{index=8}

  • Parking tickets and traffic citations
  • Tolls and toll-by-mail charges
  • Impound or towing fees
  • Regulatory fines (including TLC or for-hire violations tied to renter conduct)

7. Indemnification

To the fullest extent permitted by law, the renter agrees to indemnify and hold harmless TravelSeats Rentals, its owners, and affiliates from any claims, damages, penalties, or losses arising from the renter’s use or misuse of the vehicle, including violations of this Agreement or applicable law.:contentReference[oaicite:9]{index=9}

8–13. Additional Terms

8. Authorized Drivers

Only drivers who are approved by TravelSeats Rentals and properly documented in the reservation and/or rental records may operate the vehicle. Allowing unauthorized drivers to operate the vehicle may void protections and make the renter fully liable for resulting damages or claims.:contentReference[oaicite:10]{index=10}

9. Return Conditions

The vehicle must be returned on time, reasonably clean, adequately fueled, and undamaged, with all accessories and equipment (keys, charging cords, safety tools, etc.) present.:contentReference[oaicite:11]{index=11}

10. Cancellation Policy

Unless otherwise stated in your reservation:

  • Full refund if the reservation is canceled more than 5 days before the scheduled pickup time.
  • If canceled within 5 days of pickup, the renter is responsible for 25% of the booking total for the remaining days reserved.:contentReference[oaicite:12]{index=12}

11. GPS / Telematics Disclosure

TravelSeats Rentals may use GPS or telematics to monitor vehicle mileage, movement, location, and potential unauthorized commercial or for-hire use, consistent with applicable law and privacy requirements.:contentReference[oaicite:13]{index=13}

12. Governing Law

This Agreement is governed by the laws of the state in which the vehicle is picked up (for example, the laws of the State of Connecticut when the vehicle is picked up in Stamford, CT).:contentReference[oaicite:14]{index=14}

13. Entire Agreement

The written Vehicle Rental Agreement, this Terms page, and associated rental records together form the full understanding between the parties. If any term is found unenforceable, the remaining terms continue in full force and effect.:contentReference[oaicite:15]{index=15}

Questions About These Terms?

If you have any questions about this Agreement or how it applies to your upcoming trip, please contact us before your rental begins. We’re happy to walk through the details so you know exactly what to expect.

Email: [email protected]
Phone: (203) 358-7484

When you’re ready, return to the main site to check availability and reserve your van:

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